Lots of ERP
solutions are now obtainable as fully featured apps on numerous smartphones,
the Blackberry and iPhone (and, increasingly, the Droid). Field technicians and
sales representatives as well as the ever-mobile CEO can all access their
company's operations through secure applications personalized specifically for
mobile platforms. Heck, even the Army's getting in on the action.
If you are a
little business owner - whether you have no employees or 100 - chances are, you
have a smartphone. Whether it is a Blackberry, iPhone, Palm Pre, or the
Motorola Droid, you most likely depend on your phone to manage your calendar,
read your e-mail, check the weather, catch up on the news, update your Facebook
page, play some games, and perhaps even take an actual phone call or. Did you
know, however, that you can now also operate your whole business using that
same tool?
Of coursework,
despite all the hype about mobile computing, smartphones do have limitations
that ERP customers must take in to consideration when deciding whether or not
to replace their laptops with the latest hot gadget.
Limited screen
size. Smartphone screens are getting wider and bigger, with resolution rates
increasing at an impressive rate, but they still cannot compare with the text
size on even a little netbook. For lots of mobile workers, smartphones may be
useful for fast e-mail checks and to look something up online, but it can be a
visual strain to depend on them exclusively for both reading and writing
documents and forms. Customer relationship management Limited
keyboard size. Even the touchscreens obtainable on some smartphones can be
clunky to make use of, and lots of keyboards are little to do extensive typing
and information entry.
Limited
battery life. As smartphones get, well, smarter, they eat up battery power more
quickly. They can only hope that as the expertise improves, battery life will
increase as well, but for now, the more work you require of your smartphone,
the less time you have between charging times.
Inconsistent
coverage. I am sure you have heard all about the antenna issues with the new
iPhone four, but issues can arise with coverage areas as well. Your smartphone
connects to the Web using your cellular provider's network, and in case you
happen to be in a remote area with limited coverage, you'll be unable to
connect to the net, not to mention your company's ERP method.
Limited global
coverage. Lots of US-based smartphones nowadays work on abroad cellular
networks, but not all of them. In case you do travel internationally - and yes,
Canada counts as "international" - make sure that you understand how
to make use of your smartphone abroad and how much more it will cost you to do
so. If it is wi-fi enabled, you may be able to basically use that functionality
in lieu of connecting to a cellular network, but it might still be better and
cheaper overall to basically tote your laptop computer or netbook with you and
basically connect to a wi-fi hotspot, whether you are in Singapore or South
Africa.
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